Remote mouse not working9/2/2023 Next, carefully pull apart the mouse, you might need to use a plastic pry tool to undo the retaining clips on the inside of the mouse cover.With the mouse off and the battery removed, loosen and remove the screws holding the mouse together, it’s usually only one or two.While it’s apart, you’ll also want to check that the ball or optical port is clean and free of dirt and debris. But, if it doesn’t you can leave the fresh batteries in place or put the old ones back in, either way, keep on reading to discover more tips to help fix the issue. If the mouse works, great, you’re done with troubleshooting. Undo the compartment underneath the mouse, remove the battery and put in fresh ones.Now, we have eliminated many common causes of wireless mouse issues, we should now look at changing the battery. We checked that the battery was in place and free of dirt and debris earlier. Check to make sure that yours is switched to On and didn’t get accidentally switched off. Some wireless mice have On/ Off switches underneath to help save battery. Take the battery out and make sure it is clean and free from debris and put it back. Turn the mouse over and check that the battery is still there, in good condition and touching the terminal as it should. Most wireless mice will have a compartment underneath that houses the battery. A simple reinsertion of the device can fix minor, temporary issues that may arise in the Registry, etc. Upon inserting a USB device, Windows first looks for the drivers to operate/recognize it. Optionally, remove it, wait a few seconds and put it into a different USB port. Next, check that the USB dongle is in place and hasn’t been moved or shifted out of position. Colors such as red, cyan, purple, and flat black can interfere with movement tracking of the mouse. Another problem could be the color of the surface. If the surface is too reflective or certain patterns, then you’ll have issues with your wireless mouse. Try a different mouse mat, table, or even a book to see if a change of surface fixes the issue. It could be too glossy, too rough or not suitable. Thanks.Even optical mice can sometimes have an issue with the surface they are used on. So is it something with connecting to a Win 7 or WHS 2011 system? Any help appreciated. I should also note that the exact same thing happens if I try to use Remote Desktop to connect from my Win 7 64-bit Home Premium laptop to my Win 7 Pro desktop above.Īnd finally, if I use Remote Desktop to connect from either my laptop or desktop to my Win XP Pro system at work, everything works perfectly fine. So basically the mouse just isn't working at all over Remote Desktop.Įverything works fine on the server if I log directly into it with mouse and keyboard. When the context menu displays and I hover the cursor over an item, it doesn't highlight blue like it should. Then if I right-click, the desktop's context menu does display but it's in the bottom-left corner every time I right-click regardless of where I click. When I connect, my server's desktop is visible and I can see and move my mouse but when I left-click the mouse, nothing happens. I have a Win 7 64-bit Pro desktop that I am trying to run Remote Desktop on to connect to my Windows Home Server 2011 server.
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